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TOTAL QUALITY MANAGEMENT - TIMELESS & ALL PERVASIVE PARADIGM


Assume Complete Responsibility for Your Present Situation

Whenever you happen to experience an urge for challenging the status quo for reasons ranging from modifications in the personal goals to the observed deviations in the execution of your business plan, it is only wise to assume complete responsibility for your present situation, without even the faintest impression of any lesion to the external environment, people or factors around you. It is a great idea to assume 100% responsibility for your present situation, to be able to effectively handle these challenges. Hiding behind any person, circumstances or justifications is no solution. Instead getting in the middle and handling the bull by its horns by taking complete responsibility for the debacle is the only way out. As most of the people, you may like to trust with the responsibility of solving your problems, may not match the quality of self service solution that you are capable of producing for your pressing priorities

Focus On Continuous Improvement in Your Action Zone

Total quality management teaches us the importance of exploring new horizons by focusing on continuous improvement in our action zone. Please note that the emphasis here is not on being perfect, but on the contrary this is a system which believes in the capability of humans to learn from their mistakes leading towards continuous improvement. The other important tenet is the belief that whatever may be the level of excellence accomplished by you , it can always be improved further by identifying some flaw somewhere which can be rectified  to move from good to better , where best is yet to come. The beauty of this paradigm is that it is timeless and all pervasive with no exceptions



Generate a Win-Win Situation for All Concerned
For you to know that whether you have worked out the right solution, the basic test lies in generating a win-win situation for all concerned. The simple format for achieving this is to list down the systems that your solution is going to affect, then empathize with each element to understand weather the solution provided by you would be acceptable to you if you were in their shoes. All affirmative answers are an indication of your awesome solution which has the capacity of propelling you, in the right direction, from good to better.




Sanjay Sharma
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